The main activity of 'Flora Service M' company is the delivery of flowers and gifts to Moscow. Applying to us and ordering flowers and many other things, if you wish: sweets, toys, cakes, fruit and gourmet baskets - you can deliver an unforgettable present to your relatives, friends and beloved ones.

Send Flowers to Moscow


shopping cart state:
Your cart is empty

Free delivery for all orders in Moscow
BEAUTIFUL
FLOWERS

Beautiful flowers for all occasions.
Order before 9am Moscow time for same day delivery.

Send beautiful flowers to moscow
The main activity of Flora Service M company is the delivery of flowers and gifts to Moscow. Applying to us and ordering flowers and many other things, if you wish: sweets, toys, cakes, fruit and gourmet baskets - you can deliver an unforgettable present to your relatives, friends and beloved ones.

The delivery of flowers and gifts, being executed in time, will remind your close person about your feelings, help to gain the heart of someone you care much, to congratulate or just to make a sign of attention.

Visiting us at www.moscow-e-flowers.com you choose flowers from different countries (Holland, Ecuador, Columbia, Israel as well as Russia - Kaluga), bouquets, flower baskets that will be made for you by our local florists in accordance with the photos presented on the site showwindow. If you don`t choose felt or net as packing material, the bouquets will be decorated with floral coloured cellophane in harmony with colour range. Fruit and gourmet baskets, toys, perfume and sweets are also packed with cellophane, present packet or paper for free and decorated with bows and strips. In a cold season flowers are hermetically packed to enable the delivery with the freshiest look.

Delivering flowers to Russia and in particular to Moscow, we can also suggest to your attention some singular phytopainting and icebana that are wall paintings (pauels and collages) for the interior being made of xeroxflowers and artificial flowers.

Then, besides of ordering the delivery of flowers you can also order digital picture fixing the moment of handling of your present.

The delivery is made within 1-3 days depending on the region of Russia or CIS countries. You can order at our site and make the payment by credit card, electronic money, through Western Union, by banking or mail transfer. It is necessary you send us some detailed information (name, contact phone number and address) on yourself and your recipient. On the delivery day we preliminarily call on your recipient to specify time and place of handling. If you wish to make it surprise we can name the sender`s name only at the handling of the gift.

We can add the postcard with the text or put your visiting card into the bouquet. This can be done for free. You can also order a postcard where your message can be written with calligraphic handwriting.

Flowers of Russia and other countries, being a combination of perfect beauty and delicate aroma, - provide the feeling of joy in our life. Thus the delivery of flowers help to fill the soul with harmony we all lack so much in this fast-moving age.

We feature a large selection of beautiful arrangements, roses, gift baskets, chocolates and liquors. Each bouquet is made fresh to order and delivered to your recipient.We are happy to provide you with a quality floral and gift delivery service. Currently we are serving Moscow and greater Moscow area.
For your shopping convenience our Web site is very simple and easy to navigate.

Delivery in Moscow is FREE for orders over $499.99 All other orders are subject for delivery charge. Same day delivery is available Monday-Sunday if your order received before 10 p.m. Moscow time zone a day before. We do not charge sales tax for our on-line orders.

We accept Visa, MasterCard, American Express and Discover credit cards. We provide secure order processing with 2CheckOut and your credit card number will not remain on the Internet

Your business is important to us. If you have any question, please email us at box for an immediate assistance.

Have a pleasant shopping!


The minimum sum of the order is 50$

Delivery Policy

We deliver on time and we Guarantee it! Same-day delivery Monday through Sunday is available when your order received and paid before 9 a.m. Moscow time.(GMT+3). However this is not possible on holidays and peak floral delivery periods. Orders received after the above time will be delivered on the next business day or date requested. In Moscow delivery is FREE for orders over $499.99

Delivery charges for Moscow region cities are between 19.95 and 29.99, depending on distance from Moscow.

Delivery hours information

Our delivery hours Monday through Sunday from 10a.m. to 10p.m. Moscow time (GMT+3). We cannot always guarantee AM or PM delivery, but we will do our best to meet your requests. First we call recipient to arrange the delivery time. If the recipient is not at home at the time of delivery, we may choose to leave the arrangement with a neighbor and attach a note to the recipient's door stating who accepted the arrangement on their behalf; or leave a note on the recipient's door asking the recipient to call the florist's shop and arrange a convenient time for re-delivery. If the recipient is at work all day, we suggest sending the arrangement to the workplace.

Holidays delivery information

During busy holiday times we always recommend to place your order EARLY. Christmas, New Year's Eve, Valentine's Day, Women's Day and Easter are the busiest floral & gift delivery periods. Due to the high volume of orders we handle during holidays same or next day delivery is available only if you place your order 2-3 days in advance. Otherwise, please allow 2 business days to process the delivery.

Customer Service

It is important to fill out our secure online order form completely and accurately. Incomplete or incorrect address or phone numbers may delay delivery. If you have any questions regarding the status of your order, please contact customer service by e-mail at and have your order number ready. You will receive order delivery confirmation when it is completed. If we have any problems with your order we will contact you by phone or mail.

Guarantee
Our goal is your complete, 100% satisfaction. We appreciate your business and we are working hard to develop lifelong relationships with our customers. Your order will be delivered fresh, on time, and we will make sure that order is handled with the utmost care and attention to detail.

Privacy
We consider the privacy of our customers to be extremely important. The information that you supply to us is considered confidential and will not be shared with others. This includes your name, address, phone, e-mail address. We need this information to complete your order and contact you if necessary. The name and address of the gift recipient, and the card message is shared with the local filling florist, but with no one else.

Secure Ordering
Our ordering area is secure for your credit card protection. Our secure key has been provided by, the 2CheckOut, world-leader in online encryption technology, and e-commerce services. All online transactions at moscow-e-flowers.com (Flora Service M) are handled with industry-standard SSL encryption.

Substitution Policy
Due to various seasonal conditions, availability of some flowers/gifts may be limited. Also, specific flower/gift varieties or colors may not be available for delivery on a specified day. Therefore, it is possible that the exact bouquet/gift pictured or requested may not be available for delivery.

In this event, the FloraServiceM florist will deliver a second choice of similar flowers/gifts that contains equal or greater value and beauty. We may deliver the flowers of similar type but another color , which is currently available on the local market. Every effort will be made to maintain size, shape, and overall color schemes of an arrangement, but there may be some variance due to designer interpretation.

Additional items (toys, chocolates, champagne) may vary according to region and supply. Our main commitment is to ensure the quality and integrity of the item delivered matches the value of the item ordered.

Cancelation Policy
If for any reason you wish to change or cancel your order, please notify us as soon as possible. We are happy to accommodate requests for changes or cancellations as long as we receive them before the order has been sent out on delivery or prepared for delivery. Forty-eight hour advance notice is necessary to assure a cancellation or any changes to your order. An order cannot be cancelled or changed after it has been sent out on delivery or prepared for delivery.

In case an order has been cancelled 48 hour before the date of delivery we give you a store credit for the amount you paid. If an order has been cancelled later than 48 hours before the delivery but not later than 24 hours before the date of delivery we keep 25% of the order total and give you a store credit of 75%. Store credits can be redeemed for any purchase in moscow-e-flowers.com (Flora Service M) online store and have no expiration date. No refund will be given if an order has been cancelled later than 24 hour before the date of delivery, or in case when the recipient refuses to receive a gift.

Note: If the delivery couldn't be done because of incorrectly specified recipient's address (and the correct phone number of the recipient wasn't given), Flora Service M will keep 30% of the order total or $40, whichever is greater. You will receive a store credit for the remaining amount. It's highly recommended to specify the phone number of the recipient to avoid the scam incidents and the corresponding expenses.